HOW WE DELIVER

Delivering for our clients with Agile discipline

WE SET UP TEAMS AROUND YOU

We form a dedicated Feature Team around each client and their apps.  Your Feature Team not only builds your software but also releases and maintains it – and gets to know the operations your business over the long term.

The dedicated team ownership leads to long-term improvements and operational care of your software.

It takes all types of teams

How We Deliver

Feature Teams – building software for you

Each of our Scrum teams are set up around you to build software for you and your business.  This fully-functional team envisions and refines your backlog, builds software, addresses your top-priority support tickets and works to keep technical debt at bay.

System Team – keepers of the infrastructure

Plans and implements cloud infrastructure to power your applications – and support each Feature Team.  Application monitoring and outage resolutions are under the System Team’s purview as well as handling support tickets that don’t require deep code changes.

The Feature Team, where new software gets built

A Feature Sprint is a classic Scrum sprint – the focused two-week increment wherein each Scrum team constructs, tests and ships new software.  All Feature Sprint work is assembled around the goals of the Program Increment and builds atop each other to realize roadmap strategies.  Daily standups and real-time chats keeps team collaboration and alignment high.

Focused around sprint goals for feature development, the Scrum team works collaboratively to ship new software.  Book-ended by sprint planning and sprint review sessions at the beginning and end of the sprint, teams work as a unit to deliver tested user stories.  Heavily vetted by the team’s Product Manager and you, the client, each sprint moves your solution toward its roadmap goal.

How We Deliver

TEAM COMPOSITION AND KEY PLAYERS

Every Feature Team is cross-functional with all specialties required to build and ship enterprise software.

  • Back-end Engineer: web service construction, application coding and database development
  • Front-end Engineer: user interface construction, JavaScript development, HTML and CSS
  • UI/UX Designer: user experience, aesthetics, layout, interface styling and construction

The Product Manager provides Agile product leadership including product vision and backlog management.  The Engineering Manager supervises technical staff and takes primary responsibility for day-to-day execution of the team.

Launch is just the beginning

MercuryWorks has proven expertise in the development of scalable and robust enterprise web applications that allow our clients to achieve immediate results and grow with their business needs.  More importantly, we believe in forging deep relationships with our clients, providing them with the continued trusted guidance they need to succeed online.

This includes the hosting, management, maintenance and ongoing development support to allow your application to grow and evolve with your business needs

  • Hosting and infrastructure
  • Dedicated delivery lead
  • Committed resources for maintenance
  • Proactive support
  • Product roadmap strategy & planning
  • 24/7 application monitoring
  • Response time metering
  • Application tuning
  • Infrastructure tuning