10 UX Facts Every CEO and CTO Should Know

Mercury UX Infographic
  1. Every $1 invested in user experience can have a return of up to $100 for your business. Source: UX Motel
  2. 85% of UX problems can be solved by testing with 5 users. Source: UltraLinx
  3. 48% of people cited a website’s design as the #1 factor in deciding the credibility of a business. Source: IronPaper
  4. 88% of online customers are less likely to return to a site after a bad experience. Source: Econsultancy
  5. Only 55% of companies are currently conducting any online user experience testing. Source: Econsultancy
  6. A one second response keeps users engaged with the content, thereby increasing the conversion rate and reducing abandonments. Source: Smashing Magazine
  7. 73% of consumers access sites and apps on their mobile devices, but only 20% of companies have optimized for mobile. Source: BondGroup
  8. 83% of consumers say a seamless experience across all devices is somewhat or very important. Source: Salesforce Marketing Cloud
  9. 53% of emails are opened on mobile devices compared to 22% for desktop and 25% for webmail. Source: Litmus
  10. UX is based on 200 years of scientific knowledge, 30 years of industry best practices, and specifically applied research. Source: Mashable

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